94ok Privacy Policy — How Your Information Is Protected

Introduction

Welcome to 94ok.win. This Privacy Policy ("Policy") clearly describes how personal information is handled for users of the 94ok platform. The 94ok Privacy Policy is built in accordance with Bangladesh's data protection regulations and international standards.

By using our platform, you consent to the collection and processing of information as described in this Privacy Policy. If you disagree with any part of this Policy, we advise you not to use the platform.

What Information We Collect

When you create an account and use our services on 94ok, we collect various types of information. This data falls into two main categories:

Information provided directly:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address (where verification is required)
• National ID/Passport number (for KYC verification)
• Payment method details (Mobile Banking/Nagad/Rocket number)
• Messages and Information Provided When Contacting Support

Automatically Collected Information:

• IP address and device information
• Browser type, operating system
• Platform usage history and log data
• Transaction history (deposits, withdrawals, bets)
• Information collected through cookies and similar tracking technologies

How We Use Your Information

94ok uses collected data solely for specific, legitimate purposes. In line with our privacy policy, data is never used for unnecessary or unrelated reasons.

• Account creation, management, and verification
• Deposit and withdrawal processing
• Customer service and support
• Fraud and money laundering prevention
• Compliance with Legal Obligations
• Platform Security & Improvement
• Sending relevant promotions and offers (with your consent)

Data Storage & Retention Period

94ok retains your information only for as long as necessary — while your account is active and for any period required to meet legal obligations.

• Account data: up to 5 years after account closure
• Transaction records: 7 years (in accordance with financial regulatory requirements)
• Log files: up to 1 year
• Cookie data: for the browser session or up to 1 year
• Support Conversations: Up to 3 Years

Data Sharing Policy

94ok never sells your personal information. In certain circumstances, limited data may be shared with trusted partners.

Who your information may be shared with:

• Payment processors (Mobile Banking, Nagad, Rocket, Bank) — to complete transactions
• KYC verification service providers — for identity confirmation
• Legal authorities — for compliance with legal obligations
• Cybersecurity Services — Fraud Prevention

Cookies & Tracking Technologies

94ok uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring account security
• Performance Cookies: Identifying site load speed and errors
• Preference Cookies: Remembering language and settings preferences
• Analytics Cookies: Analyzing usage patterns (anonymized)

You can disable cookies through your browser settings, though doing so may limit some platform functionality.

Your Rights

Under 94ok's Privacy Policy, you have the following rights regarding your personal information:

• Right to Know: You can find out what information we hold about you
• Right to Rectification: You can request corrections to inaccurate information
• Right to Erasure: You can request deletion of your data under certain circumstances
• Right to Restrict Processing: You can request that specific uses of your data be stopped
• Data Portability: You can request a copy of your data
• Right to Object: You can opt out of marketing communications

Security Measures

94ok protects your data using industry-leading security technology. Our multi-layered security systems are continuously updated to stay ahead of threats.

• 256-bit TLS/SSL Encryption — across all data transmissions
• Two-Factor Authentication (2FA) — Protecting Your Account
• Round-the-Clock System Monitoring — Detecting Unusual Activity
• Firewall & DDoS Protection — To defend against cyberattacks
• Regular Security Audits — Conducted by Third-Party Experts
• Limited staff access — only authorized personnel can access relevant data

Protection of Children's Data

94ok strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or process data from minors.

• Age verification is mandatory at registration
• Identity verification is carried out when there is cause for suspicion
• Accounts identified as belonging to minors are closed immediately
• Collected data is deleted without delay

Privacy Policy Updates

94ok reserves the right to update this Privacy Policy as needed. Changes may be made due to legal requirements, technical developments, or business updates.

• For major changes, notice will be given 30 days in advance
• Advance notice will be sent to your registered mobile number or email
• The date of any changes will be noted on this page
• Continued use of the platform after changes constitutes acceptance of the updated policy